Shipping

Standard deliveries typically take between 1-5 business days. For rural deliveries please allow an additional 1-3 business days.

Our online orders are supplied by our store however, if they we do not have the product in  stock, please provide us with your email and we will let you know when available.

Once your order has been shipped you will receive a shipment confirmation email. This email will contain information for you to be able to track and trace your parcel.

In most instances we use Toll Freight

Yes we do! For order requests outside New Zealand please email us at sales@craftys.co.nz so we can quote you, along with provide options for shipping.

Returns

Products would usually need to be returned to the store.  For more details on our shipping and returns click here.

Firearms

Yes you will still be required to provide a police signed proof of identification when purchasing an air rifle or pistol. This is to confirm with legal requirements to ensure you are over 18. Our Firearms form can be found here.

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You can also contact us by email. 
Our team replies in within 24 hours.

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